What is E-commerce? Popular forms of E-commerce business

Posted on: 14/08/2019 7477 lượt xem

Electronic commerce or e-commerce (sometimes written as eCommerce) is a business model that lets firms and individuals buy and sell things over the internet. E-commerce is usually used for online shopping, but it can also describe any online transactions.

I. 4 main types of E-commerce that customers need to know:

B2B (Business-to-Business): a transaction or business conducted between one business and another, such as a wholesaler and retailer.
B2C (Business-to-Consumer): the process of businesses selling products and services directly to consumers, with no middleman.
C2B (Consumer-to-Business): a type of commerce where a consumer or end-user provides a product or service to an organization.
C2C (Consumer-to-Consumer): a business model that enables customers to trade with each other, frequently in an online environment.

Besides these E-commerce types, there are also other popular types such as G2C (Government-to-Consumer), C2G (Consumer-to-Government) or B2E (Business-to-Employee)

II. 6 benefits of E-commerce

Cost-saving: Internet transactions have low fees; a business can send promotional letters to hundreds of customers with the price of mailing to one.
Flexible: For consumers, they can order goods online, buy several goods and services at home.
Unrestricted by geography: Both parties can transact despite the physical geography restrictions, from between cities to countryside or between countries.
Work from anywhere: Operating an E-commerce business meaning you don’t need an office or a fixed location. All you need is a laptop and an Internet connection to conduct transactions and manage your business from anywhere you want.
Inventory management: E-commerce businesses can automate their inventory management by utilizing tools to speed up ordering, shipping and checkout processes. This saves up to billions of operating costs and inventory.
Ease of transport: The shipping services are constantly developing day-by-day, with many logistics companies willing to work with E-commerce businesses to automate the shipping process, thus saving time and efforts for online shop owners.

III. Logistics’s role in E-commerce

When everything is automated and transacted over the Internet, then the transport will be the deciding factor for the success of the whole process:

Ensuring goods are delivered to the buyer in the shortest time.
Ensuring goods are safely delivered, without any damage, nor causes problems for the business and the consumer.
Returning customers will depend on the shipper’s attitude because despite your sales skill or website, if the delivery process wasn’t professional or the shipper’s attitude was improper, the customer will lose goodwill for your business.

The benefits above are only achieved by businesses that understand the true values of E-commerce. As such, E-commerce helps drive the competition between businesses to gain as many advantages as possible. This is especially important in the global market settings as domestic businesses have to compete against foreign companies.

Nhat Tin Logistics is the trustworthy E-commerce delivery unit for many enterprises like The Gioi Di Dong, Digiworld, Samsung, TCL, FPT, LG, Sony, etc. and is the delivery unit for thousands of online shops and other reputable E-commerce sites in Vietnam. Nhat Tin provides solutions for professional express delivery for individuals and organizations conducting E-commerce business for the optimal delivery costs.

The courier price list for Express Delivery and Premium Express Delivery of Nhat Tin Logistics are publicly available and transparent. Each zone will have different delivery service charges depending on the geography features and complexity. If you have any questions regarding the delivery service, please call the Hotline 1900 63 6688 to be best consulted.