1.1. Welcome to the website/mobile application ("Page https://ntlogistics.vn"). Before using or creating an account ("Account"), please read the following Terms of Service carefully to understand your legal rights and obligations towards NHAT TIN DEVELOPMENT TRADING INVESTMENT JOINT STOCK COMPANY (refer to "NTL") We provide or make available including (a) Website ntlogistics.vn (b) services provided by Website ntlogistics.vn and by software for customers of Nhat Tin Logistics are available on ntlogistics.vn, and (c) all information, links, features, data, text, images, charts, music, audio, video (including live videos posted (Livestream)), messages, tags, content, programs, software, service applications (including, but not limited to, any applications on mobile) or other materials available on ntlogistics.vn or services related to ntlogistics.vn ("Content"). Any new features that are added or expanded regarding the Services subject to this Terms of Service. These Terms of Service adjust how you use the Services provided by Nhat Tin Logistics.
1.2 The Services include an online service that connects Customers with Nhat Tin Logistics to bring benefits between the sender (the "Sender") and the recipient ("The Receiver") (so-called "you"," the User” or “ The Parties”). Nhat Tin Logistics will be responsible for managing goods status between the Sender and Receiver and control delivery issues.
1.4 Nhat Tin Logistics reserves the right to change, modify, suspend, or terminate all or any part of ntlogistics.vn or the Service at any time in accordance with the law. Nhat Tin Logistics is not responsible for the release of the Services or the trial features of the Service that may not be the same or not exactly the same as the final version. Nhat Tin Logistics reserves the right to limit some features or scope of your access to part or the whole of ntlogistics.vn or Nhat Tin Logistics Services without prior notice or liability.
1.5 Nhat Tin Logistics reserves the right to refuse your request to open an Account or access to ntlogistics.vn or the Service for any reason. By using the service at ntlogistics.vn, you agree to irrevocably and agree to these terms of service, including the following additional terms, conditions, and policies referenced herein and / or related. If you do not agree with these terms of service, please do not use the service or visit ntlogistics.vn. If you are a minor or a person with limited legal capacity in accordance with the local law where you live, you need to get support or approval from your parent or legal guardian, according to each situation as applicable, to open an account or use the service. In that case, your parent or legal guardian, as the case applicable, has to support you to understand or accept the terms of this service agreement on your behalf. If you are uncertain about your age and legal capacity or do not understand these terms and relevant laws applicable to your age or legal capacity, please do not use the service until you receive help from a parent or legal guardian. If you are a parent or legal guardian of a minor or have limited civil act capacity, depending on the circumstances according to the law, you need support your ward to understand or The Representative accepts these terms of service and is responsible for the whole process of using the services at ntlogistics.vn regardless of the account that has or will be created.
b. agree and acknowledge that, by applicable law, the User Information will be jointly owned by you and Nhat Tin Logistics; and;
c. will not, either directly or indirectly, disclose User Information to any third party, or by any means that allows any third party to access or use your Information.
2.2 In the case User owns other User's personal data through the use of the Service ("Information Recipient") hereby agrees that it will (i) comply with all applicable laws regarding safeguarding personal information related to such information; (ii) allow the User - the owner of the personal information collected by the Information Recipient (the "Disclosure Party") – to delete the information collected from data source of Information Recipient; and (iii) allow the Disclosure Party to check their information collected by the Information Recipient, in accordance with or as required by applicable laws.
3Limitation of Liability
3.1 Nhat Tin Logistics grants Users the right to access and use the Services in accordance with the terms and conditions in these Terms of Service. All exclusive Content, brand name, trademarks, trade names, logos, and other intellectual property ("Intellectual Property") displayed on the site ntlogistics.vn are owned by Nhat Tin Logistics and third-party, if any. Neither party accessing ntlogistics.vn is authorized or granted directly or indirectly to use or copy any Intellectual Property, nor does any party access to ntlogistics.vn recourse may be made to any right, owner right, or any interest related to Intellectual Property. By using or accessing the Service, you agree to comply with all laws regarding copyright, trademark, service mark, or any other laws that protect the Service, ntlogistics.vn and Content of ntlogistics.vn. You agree not to copy, distribute, reproduce, transfer, publish in publicity, modify, adapt, rent, sell, or create derivative works of any which are part of the Service, ntlogistics.vn and the Content of ntlogistics.vn. You may not multiply or edit any part of the entire contents of the ntlogistics.vn Website on any server or as part of any other website without obtaining the written agreement of Nhat Tin Logistics. In addition, you agree that you will not use any robots, spiders or other automated devices or manual methods to monitor or copy the Content of Nhat Tin Logistics without the prior written agreement of Nhat Tin Logistics (this approval is considered to apply to basic search engines on search website which connects with users directly).
3.2 Nhat Tin Logistics allows connection from the User's website to the website ntlogistics.vn, on condition that the User's website is not considered as any confirmation or relation to Nhat Tin Logistics. You acknowledge that Nhat Tin Logistics reserves the right to discontinue the Service, whether in whole or in part, at any time without prior notice.
Any software provided by Nhat Tin Logistics to the User is covered by these Terms of Service if any adjustment made. Nhat Tin Logistics reserves all rights related to the software not expressly granted by Nhat Tin Logistics hereunder. Any script or code, linked to or referenced from the Service, is licensed to you by third parties who own that script or code and not by Nhat Tin Logistics.
5Account and Security
5.1 Some features of the Services require you to register an Account by selecting an unduplicated user name ("Username"), password and providing specified personal information. If you choose a Login Name that Nhat Tin Logistics, in its sole discretion, believes to be inappropriate, Nhat Tin Logistics reserves the right to suspend or delete your Account. You can use your Account to access our products, websites or other services that Nhat Tin Logistics allows, is associated with or is cooperating with. Nhat Tin Logistics does not check and is not responsible for any content, features, security, services, privacy policies, or other practices of such products, websites or services. If you use your Account to access other products, websites or services that Nhat Tin Logistics allows, has a relationship with or is cooperating with, the terms of service of products, websites or such service, including the respective privacy policies, still apply when you use such products, websites or services even if these terms of service are different from the Terms of Service and / or Policies Nhat Tin Logistics.
5.2 You agree (a) to keep your password confidential and to use your Username and Password only when logged in, (b) ensure you will log out after each login session on Page ntlogistics.vn, and (c) immediately notify Nhat Tin Logistics if any unauthorized use of your Account, Username and/or password is detected. You are solely responsible for all activities under your Username and Account, even if such activities or uses are not taken by you. Nhat Tin Logistics is not responsible for any loss or damage arising from any unauthorized use related to the password or from non-compliance with this Terms by the User.
5.3 You agree that Nhat Tin Logistics reserves the right to immediately delete the User's Account and Username immediately, remove or terminate any Content related to User’s account and Username from ntlogistics.vn for any reason with or without prior notice or liability to the User or any other third party. Foundation for performing these actions may include, but are not limited to (a) Account and Username being inactive for extended periods of time, (b) violating the terms or the spirit of these Terms of Service, (c) engage in illegal, deceptive, harassing, infringing, threatening or abusive conduct, (d) have various user accounts, (e) purchase products on the Site ntlogistics.vn for business purposes, (f) bulk purchases from a Sender or a group of Related Senders, (g) abuse of discount or sponsorship codes or promotional benefits (including, but not limited to, selling discount codes to third parties as well as abuse of discount codes on the page ntlogistics.vn), (h) engage in harmful action to other Users, third parties or the economic benefits of Nhat Tin Logistics. The use of an Account for illegal, fraudulent, harassing, infringing, threatening or abusive purposes may be sent to the competent authorities without prior notice to the User. In the event of any dispute arising in connection with your User Account or your use of the Service for any reason, Nhat Tin Logistics reserves the right to immediately delete your Account that with or without prior notice.
5.4 You may request the deletion of your account by giving written notice to Nhat Tin Logistics (here). Notwithstanding such deletion, the User shall remain responsibility and liability for any uncompleted transactions (arising before or after the account deletion) or goods transportation. At that time, according to the Terms of Service, the User must contact Nhat Tin Logistics after quickly performing and completing unfinished transactions. Nhat Tin Logistics will not take responsibility or is responsible for any loss arising from any action related to this Section. You waive any and all claims in relation to any such actions of Nhat Tin Logistics.
5.5 You can only use the Service and / or open an Account at Nhat Tin Logistics if you meet the conditions of these Terms of Service.
6Term of use
User will not be authorized to:
(a) upload, post, transmit or any means that any Content that is unlawful, harmful, threatening, abusive, harassing, causing confusion, anxiety, misrepresenting, defamatory, offensive, pornographic, libelous, infringing on the privacy of others, causing disgust, or racial, ethnic or any other inappropriate content;
(b) violating laws, rights of third parties or the Prohibition / Goods in Restriction Policy of Nhat Tin Logistics;
(c) post, transmit, or in any other manner display any Content where the appearance of minors or use of the Service harms minors in any way;
(d) use the Services or post Content to impersonate any person or entity, or otherwise misrepresent an individual or entity;
(e) forge headlines or otherwise falsify formats that hide the origin of any Content transmitted through the Service;
(f) remove any proprietary notices from ntlogistics.vn;
(g) cause, accept or authorize the modification, constituency of derivative works, or adaptations of the Services without the express permission of Nhat Tin Logistics;
(h) use the Service for the benefit of any third party or any actions not accepted under these Terms of Service;
(i) use the Services or post Content for fraudulent, unreasonable, wrong, misleading or misleading purposes;
(j) opening and operating various user accounts to create counterfeit orders or in connection with any conduct that violates the terms or spirit of these Terms of Service;
(k) access to Nhat Tin Logistics e-commerce trading platform, open an account or otherwise access its user account through emulation software, emulator, automated software or any software, device or hardware does the same function.
(l) modify the prices of any products or interfere with other Users' lists of goods.
(m) take any action that may undermine Nhat Tin Logistics's rating or feedback system;
(n) attempt to convert program code, reverse engineer, disassemble or hack (hack) the Service (or any component thereof); or circumvent or bypass any encryption technology or security measure applied by Nhat Tin Logistics to the Services and/or data transmitted, processed or filed by Nhat Tin Logistics;
(o) exploit or collect any information related to another User's Account, including without limitation, any personal information or data;
(p) upload, email, post, transmit or otherwise make available any Content that you are not permitted under any law or contractual relationship or trust (such as inside information, proprietary and confidential information known or disclosed as part of a labor relationship or under confidentiality agreements);
(q) upload, email, post, transmit or otherwise make available any Content that infringes any patent, trademark, trade secret, copyright, or any other privilege any of either party;
(r) Upload, email, post, transmit or otherwise make public any advertisements, promotional materials, "harassment letters", "spam emails", "string" or not allowed or illegal, or any other unauthorized form of manipulation;
(s) upload, email, post, transmit or otherwise make available any material that contains viruses, worms, trojans or any computer codes, files or programs designed to be online. indirectly or indirectly interfere with, control, disrupt, circumvent or restrict the functionality or overall of any computer software or hardware or data or telecommunications equipment;
(t) disrupt the normal flow of interaction, speed up the "scroll" of the screen than other Users may with the Service, or otherwise perform actions that negatively affect its ability to the ability to enter into actual transactions of other Users,
(u) interfere with, control or disrupt the Service or the server or system associated with the Service or to the use and experience of the Service by another User, or fail to comply with any requirements, rules process, policies, and laws for systems linked to the ntlogistics.vn Page;
(v) take any action or conduct that may directly or indirectly destroy, disable, overburden, or impair the Service or the server or system associated with the Service;
(w) use the Service to violate applicable laws, statutes, rules, directives, guidelines, applicable policies of local, federal, national or international (with or without effect) intentionally or unintentionally related to money laundering prevention or terrorism prevention;
(x) use the Service to violate or circumvent any sanctions or sanctions imposed or enforced by the relevant authorities.
(y) use the Service to invade others' privacy or to "stalk" or otherwise harass others;
(z) infringe upon the rights of Nhat Tin Logistics, including any intellectual property rights and mislead them;
(aa) use the Service to collect or store other User's personal data in connection with the prohibited behaviors and activities as mentioned above; and/or
(ab) list goods that infringe copyrights, trademarks or other intellectual property rights of third parties or use the Services in ways that may infringe the intellectual property rights of other side.
6.3 The User understands that the Content, whether posted publicly or privately transmitted, is solely the responsibility of the person who created the Content. That means you, not Nhat Tin Logistics, are solely responsible for the Content that you upload, post, email, transmit or otherwise make available on the site ntlogistics.vn. Users understand that by using ntlogistics.vn, you may encounter Content that you consider offensive, inappropriate or inappropriate. To the maximum extent permitted by law, and in any case, Nhat Tin Logistics will not be liable in any way for any Content, including, but not limited to, any errors or omissions in connection with any Content, or any loss or damage of any kind resulting from use, or based on, any Content posted, mailed, transmitted Download or otherwise publish on ntlogistics.vn.
6.4 The User acknowledges that Nhat Tin Logistics and its designees have the full right (but not the obligation) to screen, refuse, delete, stop, suspend, remove or move any existing Content on the site ntlogistics.vn, including but not limited to any Content or information you have posted. Without limiting the foregoing, Nhat Tin Logistics and its designees reserve the right to remove any Content (i) that violates the Terms of Service; (ii) in case Nhat Tin Logistics receives a complaint from another User; (iii) in case Nhat Tin Logistics receives notice of infringement of intellectual property rights or legal requirements for removal; or (iv) other causes. Nhat Tin Logistics reserves the right to block communications (including, but not limited to, status updates, posting, transmitting and / or chatting) about or related to the Services as our endeavor to protect Safeguard the Services or Users of Nhat Tin Logistics, or otherwise enforce the terms of these Terms of Service. You agree that you must evaluate, and bear all risks associated with, the use of any Content, including, but not limited to, any reliance on accuracy, completeness, or usefulness of such Content. In this regard, the User acknowledges that he is not and, to the fullest extent permitted by law, does not need to rely on any Content created by Nhat Tin Logistics or sent to Nhat Tin Logistics, including, but not limited to, information on the Nhat Tin Logistics Forums or on other parts of the ntlogistics.vn Page.
6.5 User acknowledges, agrees that Nhat Tin Logistics may access, maintain and disclose User Account information where required by law or by court order or any other Government authorities or government agencies competent to request Nhat Tin Logistics or, in Nhat Tin Logistics's opinion, maintaining such access or disclosure is necessary to (a) comply with legal procedures. ; (b) enforce the Terms of Service; (c) respond to claims that Content infringes upon the rights of third parties; (d) respond to User requests relating to customer care; or (e) protect the rights, property or safety of Nhat Tin Logistics, the User and/or the community.
Nhat Tin Development Trading Investment Joint Stock Company (Nhat Tin Logistics) specializes in providing domestic and international courier services with various types of pick up, transportation, and delivery services on announced time table. This online bill is considered as a basis for resolving issues related to Nhat Tin Logistics's Rights and obligations to customers (recipients and senders) as well as all arising issues related to goods afterward. Signing by the customer (sender and receiver) is considered to agree with Nhat Tin's terms of service as well as other related Regulations.
7.2 WE DO NOT TRANSPORT THE FOLLOWING GOODS OF:
- Goods and documents that violate the Vietnamese Government's provisions and laws on prohibited goods from delivery, banned from transportation, and banned from import and export.
- The goods may be dangerous to operators and means of transportation.
- Types of items, commodities are prohibited imports in destination Nations or Territory (Applicable to International Transportation)
7.3 RIGHTS AND OBLIGATIONS OF CUSTOMERS:
- To be guaranteed confidentiality of personal information and safety of information in the form of documents, parcels, packages of goods.
- Having the right to complain in writing about the use of Nhat Tin Logistics's services in accordance with the provisions of the postal law.
- To be compensated up to 100% of the damage if buying insurance under the Regulations of Nhat Tin Logistics. In case of not buying insurance, compensation will be settled according to the minimum range based on the provisions of the postal law.
- Fully fill the information on the bill, faithfully declare the content and description of goods, provide all origin certificate and legality of the goods when required by the Professional Officers.
- Packing the goods if there is a risk of damage, breakage, dented, wet, or scratched in accordance with Nhat Tin Logistics's packaging guidelines to ensure safety during transportation.
- Comply with the provisions of the consignment and take responsibility for the content, kinds of documents, parcels, packages of the consignment.
- Agree to waive all liability related to Nhat Tin Logistics relating to the contents of the consignment and assume all responsibility for the consequences of the consignment towards Nhat Tin Logistics and related third parties.
- Having the right to request an invoice within 15 days from the date of shipment, after the above time limit, Nhat Tin Logistics will declare the online bill with the tax office in the form of "The buyer does not take the invoice" and refuse to issue invoices for customers unless the customer has signed a contract or other agreement.
- Check carefully while receiving the goods and do not complain after signing the receipt.
7.4 RESPONSIBILITIES OF NHAT TIN LOGISTICS
- Strictly complying with regulations on quality standards publicly announced to customers.
- Check the legality of the consignment and refuse to serve if the Customer does not comply with the shipping regulations.
- Request customers to pack goods in accordance with the prescribed standards and provide documents proving the legality of the goods.
- Ensure the safety of the consignment from pick up from senders to delivery to legal recipients and adding storage charges if the recipient refuses to receive more than 7 days.
- Compensate for damage according to the provisions of the postal law or by agreement when customers buy insurance for the consignment.
- Nhat Tin Logistics does not refund freight charges or compensation in cases of delay or damage due to force majeure causes or the fault of the sender and the recipient and is not responsible for compensation if the goods are seized or confiscated by authorities in accordance with the Regulations of Vietnam and the destination country (For international services), destroyed due to natural characteristics or cases beyond the time limit for regulated complaints lodging.
- Nhat Tin Logistics is not responsible for compensation includes indirect damages or other arising benefits related to the postage.
8.1 Any User breach of this policy may lead to Nhat Tin Logistics taking any or all of the following actions/sanctions:
- Limiting the right to use the Account;
- Suspension and termination of Account;
- Recovery of money or property acquired from fraudulent acts;
- Criminal report;
- Applying civil remedies, including but not limited to, claiming damages and/or applying temporary emergency measures;
- Other actions or sanctions according to Community Standards, Operational Regulations, or Trusting Policies.
8.2 If Nhat Tin Logistics detects fraudulent or fraudulent signs from the User's account, Nhat Tin Logistics will temporarily lock your Wallet Nhat Tin Logistics for 14 calendar days to serve fraud investigation. This term may be extended at the discretion of Nhat Tin Logistics. You will not be able to use the "Withdrawal" and "Transaction" features of Vi Nhat Tin Logistics until Nhat Tin Logistics completes the investigation process.
8.3 If you found that any User on our site ntlogistics.vn has violated Terms of Service, please contact Nhat Tin Logistics Here.
9Infringement of Intellectual property report
9.1 Users are independent individuals or organizations and they do not have any affiliation with Nhat Tin Logistics in any way. Nhat Tin Logistics is also not an agent or representative of the User and does not hold and/or own any goods offered for sale on ntlogistics.vn.
9.2 If you are an intellectual property owner ("IP Rights Owner") or an authorized representative of IP Rights Owner ("IP Rights Representative") and you believe your rights or the client's potential infringement, please contact Nhat Tin Logistics (here) in a written report and provide us with the documents as instructed later to assist in resolving your report. We will take a sensible time to process the information provided. Nhat Tin Logistics will respond to your complaint as soon as possible. Please use the sample complaint form and prepare the necessary documents here.
10.1 As updated from time to time, Nhat Tin Logistics provide you one or more payment methods as follows:
(i) Credit / Debit Card or installments by credit card
Payment by credit/debit card or credit card installment is processed via third-party payment channels and the list of accepted cards depends on the payment channel you are using.
(ii) Cash on Delivery
Nhat Tin Logistics provides COD services in some countries. The recipient can pay cash directly to the carrier at the time of receiving.
(iii) Payment by Domestic ATM Card - Internet Banking
The method of payment by domestic ATM card - internet banking is only for Recipients with domestic ATM card with internet banking link (online payment), and does not apply to VISA and Mastercard cards.
(iv) Payment by Bank Transfer
10.2 The recipient can only change the payment channel before processing payment.
10.3 Nhat Tin Logistics is not responsible or liable for any loss or damage suffered by the Recipient or the Sender as a result of the incorrect shipping and/or payment information for an order placed. and/or use the payment method not listed in clause 10.1 above. Nhat Tin Logistics reserves the right to check the legality of the Recipient's right to use the payment method and to suspend the transaction until the legitimacy is confirmed or cancel the related transaction if the legality failed to confirm.
Note: Nhat Tin Logistics will be responsible for orders that use the delivery support services of Nhat Tin Logistics.
10.4 Currently, Nhat Tin Logistics can only accept payments to Users via bank transfer. Therefore, Users need to provide Nhat Tin Logistics with bank account information to receive payment, meaning payment for products sold or refunded from Nhat Tin Logistics.
11Warranty policy of Nhat Tin Logistics
11.1 Nhat Tin Logistics's Guarantee is a service provided by Nhat Tin Logistics or an entity authorized by Nhat Tin Logistics for secure transactions. To ensure the liability, the amount of money the recipient pays for the Shipper will be held by Nhat Tin Logistics or an entity authorized by Nhat Tin Logistics ("Nhat Tin Logistics Guarantee Account"). The sender will not receive interest or any other arising out of the money in the Logistics Guarantee Guarantee Account.
11.2 After the recipient pays ("Payment by the recipient"), the Payment will be held in the Logistics Credit Guarantee Account until:
(a) The recipient confirms to Nhat Tin Logistics that he has received the goods, in that case, unless Section 10.2 (d) applied, Nhat Tin Logistics will transfer the Payment Amount from the Recipient to the Nhat Tin Logistics Guarantee Account for Sender;
(b) In the case that Nhat Tin Logistics Guarantee Account's timing (or the extended-term approved in accordance with Section 10.3) has expired, exclude Section 10.2 (c) and 10.2 (d) are implemented, Nhat Tin Logistics will transfer the Payment Amount from the Recipient to the Guaranteed Nhat Tin Logistics Account to the Sender;
(c) In the case that Nhat Tin Logistics determines that the Recipient's request for return/refund is approved, unless Section 10.2 (d) applied, Nhat Tin Logistics will reimburse the Recipient, accordance to the terms in Return and Refund Policy of Nhat Tin Logistics.
11.3 Payments made through Nhat Tin Logistics's payment channels will be retained in the Nhat Tin Logistics Secure Account for a certain period of time ("Guaranteed" Trust First Time "). For more information about the Best Time Credit Guarantee, please follow this link. The recipient may request to extend the Guarantee Period up to a single time prior to the expiration of the Guarantee Period's Time of Credit Guarantee, subject to and subject to the Return and Refund Policy. At the Recipient's request, the Guarantee Period may be extended for a maximum of three (03) days unless Nhat Tin Logistics, in its sole discretion, decides that the extension of the extension time Term is required or as required.
11.4 Where, for any reason, Shipper's bank account cannot be credited and/or Shipper cannot be contacted, Nhat Tin Logistics in its reasonable endeavor will contact Seller. by the information provided by Sender. In the event that Shipper cannot be contacted and after twelve (12) months from the date when the Recipient's Payment Amount is due to Shipper but has not been paid to Shipper, Nhat Tin Logistics will handle Payment of this Payment in accordance with applicable laws.
11.6 The Warranty Policy of Nhat Tin Logistics is the content in addition to and not limited to the obligations of the Sender and the Receiver in accordance with the applicable laws, which may be wider or stricter than those applicable. specified in the Warranty Policy of Nhat Tin Logistics. Nhat Tin Logistics's Warranty is neither intended nor built to support Shipper or Recipient to comply with their own legal obligations, which they are solely responsible for.
(d) At a time when Nhat Tin Logistics determines that the distribution of Payment Amounts from the Recipient is reasonable, including, but not limited to, when Nhat Tin Logistics considers it reasonably necessary to comply with the law or by court order or to enforce these Terms of Service.
The Warranty of Nhat Tin Logistics applies only when the Recipient chooses the payment method to transfer to the Nhat Tin Logistics Guarantee Account first. Other self-agreement between the Recipient and the Sender will not be applied to the Warranty Policy of Nhat Tin Logistics.
11.7 The recipient and the Sender acknowledge and agree that Nhat Tin Logistics's decision with respect to or relating to any issue of Nhat Tin Logistics's Warranty Policy is final.
11.8 To avoid confusion, any transaction not made on the website ntlogistics.vn will not be applied to the Warranty Policy of Nhat Tin Logistics.
12.1 Upon successful delivery of the order, Nhat Tin Logistics will notify the Shipper about the payment received from the Recipient. Unless otherwise agreed with Nhat Tin Logistics, Shipper is responsible for providing bank account information for Nhat Tin Logistics to transfer payment for that order.
12.2 Shipper shall make every effort to ensure that Shipper receives his goods on time within the Guaranteed Time of Logistics.
12.3 The User understands that Shipper bears all risks associated with the carriage of goods purchased and warrants that Shipper has or will buy insurance for goods, including carriage. In the event that the Goods purchased are damaged, lost, or undeliverable during transit, the User acknowledges and agrees that Nhat Tin Logistics will not be responsible for any loss or expense, or any charge arising out of that incident, and Shipper and/or Recipient will contact the carrier to resolve such incident.
12.4 For international Transactions, The User understands that, when a product ads will be packed from abroad and sold by the Sender outside Vietnam, and the import/export of that product is subject to applied law of the destination country. Users need to understand the import/export restrictions of the destination country. The User agrees that Nhat Tin Logistics cannot provide legal advice related to this matter and agrees that Nhat Tin Logistics will not be able to bear the risks or liability for the import/export of goods into/from Vietnam.
13Order Cancellation, Return and Refund
13.1 Recipients can only cancel orders before they pay with an international credit/debit card.
13.2 The recipient may request returns and refunds within three (03) days of receipt. Please see Nhat Tin Logistics's Dispute and Claims Policy for more details.
14Obligation of Sender
14.1 Shipper shall manage and ensure the accuracy and completeness of information such as product details, quantities of products in stock as well as updated terms in Shipper's catalog of products and Submitting false or misleading information is not permitted.
14.2 The value of the products is at the discretion of the Sender, except for products that are priced by the authorities. Product prices should include the full amount that the Recipient needs to pay (for example, taxes, fees, etc.) and the Sender will not require the Recipient to pay more or separately any other amount.
14.3 The sender is responsible for providing the invoice to the addressee in accordance with applicable laws.
14.4 You acknowledge and agree that Shipper is responsible for paying taxes, customs fees and any fees for products sold and Nhat Tin Logistics does not provide any legal advice or Any tax advice regarding this issue.
15.1 In case of a shipping problem, the Sender, Recipient, and Nhat Tin Logistics will first agree to hold a dialogue with each other to try to resolve the dispute by mutual discussion. If the matter is not resolved by discussion, the User may appeal to the local competent authority to resolve any dispute arising from the transaction.
15.2 The User may send a written request to Nhat Tin Logistics for assistance in resolving disputes arising from the transaction. Nhat Tin Logistics, in its sole discretion and without obligation to Shipper and Receiver, will take necessary steps to assist User in resolving these disputes. For more details, please see Nhat Tin Logistics's Return and Refund Policy
16.1 Nhat Tin Logistics always receives information and feedback from Users to help Nhat Tin Logistics improve the quality of Services. Please see more feedback process of Nhat Tin Logistics below:
(i) Feedback should be made in writing via email or using the feedback form available on the application.
(ii) All anonymous responses are not accepted.
(iii) Users regarding feedback will be fully informed and provided with opportunities to improve the situation.
(iv) Unclear and defamatory responses will not be accepted
17Disclaimer of Responsibilities
17.1 In addition to the foregoing and to the fullest extent permitted by law, logistics credibility does not guarantee that the service, ntlogistics.vn or the built-in functions therein are available, accessible, uninterrupted, timely, secure, accurate, complete or error-free, that any errors arising, if any, will be rectified, or that ntlogistics.vn and/or the server will be made available. virus, trojan-horses, routing, trap doors, time bombs, or any other malicious code, command, program, or component.
17.2 Users need to acknowledge that any risks arising outside the use or operation of ntlogistics.vn and/or logistics trust service will belong to the user within the limits allowed by law.
17.3 Unconvinced logistics credibility and, to the fullest extent permitted by law, does not warrant or accept any liability for:
(a) conformance to the purpose, existence, quality, safety or legality of the products available on ntlogistics.vn; or
(b) the ability of the shipper to sell the products or the ability of the recipient to buy and pay for the products. If there is a dispute involving one or more users, these users agree to resolve the dispute directly with each other and, to the maximum extent permitted by law, exempt Nhat Tin logistics and the Affiliates relates to any and all claims, and losses arising out of or related to any dispute.
18Connection/ Interaction with websites/ service
18.1 Links of third-party displayed on the site ntlogistics.vn will cause the User to exit the page ntlogistics.vn. These links may be provided formally. The websites or applications accessed from these links are not under the control of Nhat Tin Logistics in any way and therefore you bear the risk of accessing these websites.
18.2 Users may interact with, purchase goods and/or use services from, or participate in promotions of third parties during the use of the ntlogistics.vn website. Any such activity and any terms, conditions, warranties, or commitment related to such activity, will only be the relationship/transaction/agreement between the User and the relevant third party.
18.3 Nhat Tin Logistics provides you the Services follow these Terms of Service. And User acknowledges and agrees that some third parties providing goods and/or services through the ntlogistics.com Website may require you to agree to additional terms and conditions or other terms. and conditions before you use or access such goods or services through the website ntlogistics.vn. Acceptance of these additional terms and conditions constitutes a separate legal obligation between you and such third parties.
18.4 Nhat Tin Logistics is not responsible and has no legal obligations, in any way, for the contents (including but not limited to links or connection), exchange, purchase, and any transaction between the User and any third-party websites or services referred to, or connect with Nhat Tin Logistics. Nhat Tin Logistics provides links or facilitates this interaction solely for convenience, and any included links will not be, in any way, implied or expressed any connection, endorsed or sponsored by Nhat Tin Logistics with respect to any linked website and/or any content therein.
19Contribution of User towards our service
19.1 By submitting any Content to Nhat Tin Logistics, you confirm and ensure that you have all the rights and / or necessary approvals to grant the following rights to Nhat Tin Logistics. You also acknowledge and agree that you are solely responsible for any content you post or create on or through the Services, include but not limited to, accuracy, reliability, originality, clarity of rights, compliance with laws, and legal restrictions related to any Contributed Content. The User hereby grants Nhat Tin Logistics and the successors of Nhat Tin Logistics, continuously, irrevocably, global, non-exclusive, royalty-free, sublicensable and may transfer, use, copy, distribute, reproduce, modify, adjustment, create derivative works from, publicly display, and make such Contributed content, notice via or in connection with the Service in any media and through any communication channel, including but not limited to, for the purpose of promoting or redistributing a portion of the Services (or Derivative products of the Service). The rights you grant us will terminate only if you or Nhat Tin Logistics remove the contribution Content from the Service. You understand that your contribution may be transferred to many different systems and changed to conform and meet technical requirements.
20Contribution of third-party to the service and other external link
20.1 Each party that contributes to the Services in data, messages, images, audio, video, software, and other Content, will be responsible for the accuracy, reliability, originality, and clarity of the rights, compliance with laws and legal restrictions related to any Contribution. As such, Nhat Tin Logistics is not responsible, nor does it regularly monitor or check the accuracy, reliability, originality, clarity of rights, compliance with laws and legal restrictions related to any Content contributed. User shall not hold Nhat Tin Logistics liable for any User activities or inactions, including but not limited to, matters are posted by or otherwise created via the Service.
20.2 In addition, ntlogistics.vn may contain links to products, websites, services, and third party offers. These third-party links, products, websites, services, and offers are not owned or controlled by Nhat Tin Logistics. In fact, such products, websites, services, and offers are created by, and are the property of, the respective third parties, and are protected by copyright laws or treaties. other intellect. Nhat Tin Logistics does not review and is not responsible for the content, functionality, safety, services, privacy policies, or other activities of these third parties. Nhat Tin Logistics encourages Users to explore the terms and other policies listed by third parties on their websites or other means. By using the Service, you acknowledge that Nhat Tin Logistics is not responsible in any way for your use, or for the use of any website or widgets. Furthermore, you acknowledge and agree that Nhat Tin Logistics may disable your use of, or remove any third party links, or applications on the Service within the limitation that the third party breach of these Terms of Service.
21Confirmation and Warranty of user
21.1 The User confirms and assures that:
(a) The User possesses the capacity, (and in the case of a minor, valid consent from a parent or legal guardian), legal rights and ability to sign into the Terms This Service and to comply with its terms; and
(b) The User will only use the Services for lawful purposes and in accordance with these Terms of Service as well as all laws, rules, restrictions, directives, instructions, policies, and applicable regulations.
22.1 You agree to indemnify, defend and hold harmless to Nhat Tin Logistics, its shareholders, subsidiaries, affiliates, directors, officers, agents, co-owners of brands or partners, and employees of Nhat Tin Logistics (generally called the "Indemnified Party") with respect to or to any and all claims, actions, proceedings, and lawsuits, as well as all obligations, losses, payments, fines, fines, costs and related expenses (including, but not limited to, any other dispute processing costs) incurred by any Indemnified Party , arising out of or related to
(a) any transaction made on the website ntlogistics.vn, or any dispute related to that transaction (except for Nhat Tin Logistics or its affiliated companies is the sender of with transactions related to complaints),
(b) The Warranty Policy of Nhat Tin Logistics,
(c) the organization, operation, administration and / or administration of the Services are carried out by or on behalf of Nhat Tin Logistics,
(d) violate or fail to comply with any of these Terms of Service or any policies or guidelines referenced herein,
(e) your use or improper use of the Services, or
(f) any violation of any law or any third party rights, or
(g) any Content posted by Users.
If any provision of these Terms of Service is illegal, abolished, or for any reason unenforceable by law, then that provision will be severed from these terms and conditions, and will not affect the validity and enforceability of any remaining provisions nor will they affect the validity and enforceability of the provision to be considered in law.
These Terms of Service will be governed by and construed in accordance with the laws of Vietnam. Any dispute, controversy, claim or disagreement of any kind arising from or related to these Terms of Service against or in relation to Nhat Tin Logistics or any Indemnified Party subject to these Terms of Service will be resolved by the Vietnam International Arbitration Center (VIAC). The language of arbitration is Vietnamese.
25.1 Nhat Tin Logistics reserves all rights not expressly granted herein.
25.2 Nhat Tin Logistics reserves the right to amend these Terms of Service at any time by posting the revised Terms of Service on ntlogistics.vn. Your continued use of the ntlogistics.vn Website after the changes are posted constitutes your acceptance of the revised Terms of Service.
25.3 You may not assign, sublicense or transfer any of the rights or obligations granted to you hereunder.
25.4 None of these Terms of Service shall constitute a partnership, joint venture or agency - owner relationship between you and Nhat Tin Logistics.
25.5 At any or specific time, if Nhat Tin Logistics fails to perform any of the following terms, it will not affect, in any methods, to Nhat Tin Logistics's rights later to enforce these rights unless it's dispensed in written dispatch.
25.6 These Terms of Service are entirely for the benefit of Nhat Tin Logistics and the User but for the benefit of any other person or entity, except its affiliated companies and subsidiaries (and to each successor or transferee of Nhat Tin Logistics or its affiliates and subsidiaries of Nhat Tin Logistics).
25.7 The terms set forth in these Terms of Service and any agreements and policies included or referred to in these Terms of Service constitute the parties' collective agreement and understanding with the Service and the ntlogistics.vn Website and supersede any prior agreements or interpretations between the parties regarding such matter. As the parties to the agreement are constituted pursuant to these Terms of Service, the parties do not rely on any announcement, confirmation, warranties, interpretations, commitments, promises or representations of any anyone except as set forth in these Terms of Service. These Terms of Service may not conflict, be explained or supplemented as evidence of previous agreements, any existing oral agreements or any additional terms.
25.8 You agree to comply with all applicable laws regarding anti-corruption and anti-bribery
25.9 If there's any question or concern regarding the Terms of Service or issues arising in relation to the Terms of Service on ntlogistics.vn, please contact Nhat Tin Logistics here.
LEGAL NOTICE: Please send all legal notices to Nhat Tin Logistics - Attn: Vietnam Legal Team